Have you ever wondered what happens behind the scenes at WETLAB? You drop off a sample, then ten days later, you receive results. Simple, right? Well, there is a lot that happens from the time a cooler full of samples comes in the door to the time that you get results. In this six-part series, Life of a Sample, you will get an inside look at what happens as a sample flows through the lab. At WETLAB, we pride ourselves on the quality of our work, and the way that we handle your project exemplifies that.
The first part of sample life begins before a specimen has ever been collected. We begin with pre-project planning, which involves determining how WETLAB can make your project a reality. Our stellar project managers work with you to figure out what you need done, and how we can make it happen. This involves liaising with our lab manager, quality assurance manager, operations manager, and business development manager to ensure that we have the proper resources in place to preform all required and requested testing services. Once a project scope has been discussed and agreed to, you gather your samples and bring them to lab (or have one of our friendly couriers pick them up). When the samples arrive in the lab, the real fun starts.
A sample is received, along with a detailed Chain of Custody, by one of our knowledgeable client service representatives. The sample is then logged in and checked for any initial errors in preservation, temperature, etc. After that, the samples undergo two levels of quality assurance and control before they ever reach the lab. The first is primary entry into the laboratory management system. Once the primary entry is done, the sample is split into the necessary sets, and preserved and/or filtered if needed. When the samples are in the proper containers for analysis, a second set of eyes reviews them and the initial data entry to ensure accuracy. After the secondary review, the samples are ready to be released to the lab to begin analysis. This intensive initial receiving takes about four hours, ensuring plenty of time for the next five steps to occur. Next up: Step 2, Sample Preparation.