In 2023, we set out to improve efficiency through the introduction of new approaches to technology. We introduced tools and programs, both internally and externally, to improve efficiency and offer additional conveniences and engagement opportunities to our clients.
Our next big initiative will be the launch of our Client Portal, a tool to improve communication, collaboration, security, and create a more streamlined and personalized experience for our clients. The goal of the portal is to provide you with centralized access to information, real-time collaboration with WETLAB client services staff, enhanced security, and 24/7 accessibility to your data. We are currently in the beta testing phase of the portal. If you are interested in participating, please reach out to Caitrianna.
Kara Ansell, Informations Systems Manager