For WETLAB, 2025 was a highly productive year defined by measurable performance gains, strategic investment, and a deliberate focus on resilience and service continuity. Building on what we learned in 2024, we continued to refine our processes and communication workflows—resulting in an 8% improvement in turnaround time (TAT). More importantly for our clients, our average time to deliver results was kept to under two weeks, helping teams make faster decisions without sacrificing data quality or clarity.

A key driver of this improvement was the introduction of senior group lead roles, designed to strengthen both day-to-day execution and long-term facility development. One senior group lead focuses on production throughput and prioritization, while the other emphasizes facility systems, readiness, and continuous improvement. Together, these leaders have elevated consistency across the lab by ensuring staff maintain a shared understanding of sample and analysis status, proactively identifying bottlenecks, and turning operational feedback into actionable upgrades. We’re excited to see how these roles continue to mature and compound their impact in 2026.

As part of our commitment to reliable capacity and responsive service, we also made targeted investments in instruments and infrastructure—both to expand throughput and to build redundancy where it matters most. In 2025, we added and upgraded equipment including a second mercury (Hg) analyzer to dramatically increase capacity and reduce single-instrument risk. We also expanded and modernized critical preparation and analysis capabilities with additions such as an ammonia (NH) analyzer, a new fume hood, and replacement TKN digestion systems. Notably, the new TKN digestion technology is fully automated and significantly cleaner, improving both operational efficiency and the working environment while supporting more consistent processing.

Finally, we launched a company-wide initiative to strengthen cross-training and cross-functional coverage. For clients, this translates into greater reliability: cross-training helps ensure continuity during staff absences, reduces vulnerability to single points of failure, and improves our ability to surge capacity when project needs shift. For our team, it provides broader technical development and clear pathways for growth—supporting long-term retention and strengthening the expertise behind every dataset we deliver.

Overall, 2025 reinforced WETLAB’s commitment to what client’s value most: faster, more predictable turnaround; dependable capacity; and a lab team structured to deliver consistent, high-quality results—even as demand and complexity evolve.